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Authentication Methods

The Authentication Methods section allows store administrators to control how users log in to the platform.
Admins can enable or disable login options, set a default authentication method, and configure security rules such as OTP limits and validation settings for Vendors, Customers, and Store Operators.

On This Page​

User Authentication Types​

This section displays all available login methods supported by the platform.

  • Authentication methods can be configured separately for:
    • Vendors
    • Customers
    • Store Operators
  • Each authentication method shows:
    • Current status (enabled or disabled)
    • Method preview
    • Default selection option

Available Authentication Methods​

Administrators can enable or disable the following login options:

  • Email with OTP
  • Email with Password
  • Mobile Number with OTP
  • Mobile Number with Password
  • Username with Password

Each method can be activated or deactivated using the toggle button.

OTP Configuration Settings​

For OTP-based authentication methods, administrators can configure additional security controls:

  • OTP Limit Per User
    Defines the maximum number of OTP requests allowed per user within a defined time period.

  • Resend OTP Timer
    Sets the minimum time (in seconds) before a user can request a new OTP.

  • Failure Validation Limit
    Limits the number of failed OTP attempts allowed per session.

Click Update to save changes or Cancel to discard updates.

Default Authentication Method​

  • Any enabled authentication method can be set as the default login option.
  • The default method is automatically selected on the login screen.
  • Only one authentication method can be set as default at a time.

Enable or Disable Authentication Methods​

  • Use the toggle switch to enable or disable a login method.
  • Disabled methods will not appear on the login screen.
  • Enabled methods become available immediately for users.

Key Benefits​

  • Flexible login options for different user types
  • Improved platform security through configurable OTP rules
  • Centralized control over authentication behavior
  • Better balance between user convenience and security